SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, billing address, shipping address, phone number, and email address.
When you browse our store, we may also automatically receive certain technical information, such as your Internet Protocol (IP) address, browser type, device information, and operating system. This information helps us understand how visitors use our website and allows us to improve our website and services.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, offers, services, and other updates. You may unsubscribe from marketing communications at any time.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify a payment, place an order, arrange for delivery, or contact us regarding an order, we understand that you consent to our collecting and using that information for that specific purpose.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:
Email: info@essentialoilsofindia.com
Phone: +91 99671 23523
Address: A-04, New Highway Park E-3, Thakur Complex, Kandivali East, Mumbai 400101, Maharashtra, India.
SECTION 3 – DISCLOSURE
We may disclose your personal information when required by law, legal process, court order, or government authority, or when necessary to enforce our Terms and Conditions, protect our rights, or prevent fraud, misuse, or security threats.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
SECTION 4 – WORDPRESS & WOOCOMMERCE
Our online store is built using WordPress and WooCommerce, which provide the website and e-commerce functionality that allows us to offer our products and services to you.
Your information may be stored within our website’s database and hosting environment. We take reasonable measures to protect information stored through our website.
When you place an order, information such as your name, billing address, shipping address, email address, phone number, order details, and payment-related information may be collected and processed as necessary to complete your transaction.
Payment
If you make a payment through a third-party payment gateway, your payment information may be processed directly by that payment provider.
Payment providers may use encryption and security measures designed to protect payment information. We recommend reviewing the privacy policy and terms of the payment provider you use for your transaction.
We retain order information only for as long as reasonably necessary for order processing, customer service, accounting, legal, tax, dispute resolution, and other legitimate business purposes.
Order Cancellation and Refund: Our cancellation and refund policies are governed by our published Refund & Returns Policy. Please review that policy before placing an order.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide to us.
These third parties may include payment gateways, shipping and logistics providers, website hosting providers, analytics services, communication services, and other service providers necessary for operating our website and fulfilling your orders.
Certain third-party service providers, particularly payment processors and transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
We recommend that you review the privacy policies of these third-party providers so that you understand how your personal information may be handled.
Some third-party providers may be located in jurisdictions different from yours or ours. If you choose to proceed with a transaction involving such a provider, your information may be subject to the laws and regulations applicable in that jurisdiction.
Links
When you click on links on our website, they may direct you to external websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing them with any personal information.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to ensure that information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Where appropriate, information transmitted through our website may be protected using Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption.
However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
SECTION 7 – COOKIES
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, understand website usage, and improve our services.
Cookies may be used for purposes such as:
- Maintaining your shopping session
- Remembering items added to your cart
- Improving website functionality
- Understanding website traffic and usage
- Remembering certain preferences
- Supporting website security
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping cart and checkout features.
SECTION 8 – AGE OF CONSENT
By using this website, you represent that you are legally capable of entering into agreements under applicable laws in your jurisdiction.
If you are under the applicable age of majority, you should use this website only with the involvement and consent of a parent or legal guardian where required by law.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Please review this page periodically for any updates or changes.
Changes and clarifications will take effect immediately upon their posting on the website, unless otherwise stated.
If we make material changes to this Privacy Policy, we may provide an appropriate notice on our website so that you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it.
If our business is acquired, merged, reorganized, or transferred to another entity, your information may be transferred to the new owner or successor where legally permitted and necessary for continuing our business operations.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, submit a privacy-related complaint, withdraw consent, or simply request more information about our Privacy Policy, please contact us.
Privacy Contact: Essential Oil
Phone: +91 99671 23523
Email: info@essentialoilsofindia.com
WhatsApp: +91 99671 23523
Address: A-04, New Highway Park E-3, Thakur Complex, Kandivali East, Mumbai 400101, Maharashtra, India.
We will make reasonable efforts to respond to privacy-related requests within an appropriate period.
IMPORTANT NOTICE
This Privacy Policy is provided as general website content and should be reviewed and finalized according to your actual business practices, payment gateways, hosting provider, analytics/cookie tools, shipping providers, and applicable Indian privacy laws before publication.
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